Terms and Conditions

Effective Date: June 18, 2026

Welcome to Heal OCD ED (“Website”), operated by Compassionate Healing Institute (“CHI,” “we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use this Website.

1. Website Purpose

The information provided on this Website is for educational and informational purposes only. The content is intended to increase awareness and understanding of obsessive-compulsive disorder (OCD), eating disorders, ARFID, anxiety-related conditions, and available treatment approaches.

This Website does not provide medical, psychological, psychiatric, nutritional, or other healthcare advice and should not be used as a substitute for professional evaluation, diagnosis, or treatment.

2. No Therapeutic Relationship

Use of this Website, including reading content, submitting forms, downloading resources, or communicating through the Website, does not establish a therapist-client, psychologist-patient, dietitian-client, or any other professional relationship between you and Compassionate Healing Institute or its providers.

A professional relationship is established only after completing all required intake procedures, informed consent documentation, and receiving confirmation of services from our practice.

3. Emergency Situations

This Website is not intended for emergency or crisis situations.

If you are experiencing a medical or mental health emergency, are at risk of harming yourself or others, or require immediate assistance, call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by dialing 988.

Please do not use Website forms, email, or other electronic communications for urgent or emergency concerns.

4. Accuracy of Information

We strive to provide accurate, current, and evidence-based information. However, we make no guarantees regarding the completeness, accuracy, reliability, or timeliness of any content on this Website.

Information may change without notice, and we reserve the right to modify, update, or remove content at any time.

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, videos, downloadable materials, resources, blog posts, designs, and branding, is the property of Compassionate Healing Institute or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may:

• View and print content for personal, non-commercial use.

• Share Website content through social media with proper attribution.

You may not:

• Reproduce, distribute, modify, sell, or republish Website content without prior written permission.

• Use our content for commercial purposes.

• Remove copyright or proprietary notices.

6. User Conduct

You agree to use this Website only for lawful purposes.

You agree not to:

• Attempt to gain unauthorized access to Website systems.

• Interfere with Website security or functionality.

• Transmit malicious software or harmful code.

• Use the Website in a manner that violates applicable laws or regulations.

7. Third-Party Links

This Website may contain links to third-party websites, resources, or services for your convenience.

We do not control or endorse these third-party websites and are not responsible for their content, privacy practices, products, services, or accuracy. Accessing third-party websites is at your own risk.

8. Testimonials

Testimonials and success stories appearing on this Website represent individual experiences. They are not guarantees of specific outcomes.

Treatment results vary based on individual circumstances, participation, clinical presentation, and other factors.

9. Educational Resources and Downloads

Any worksheets, handouts, guides, videos, webinars, courses, or downloadable materials provided through this Website are intended for educational purposes only.

These materials are not a substitute for individualized assessment or treatment from a qualified healthcare professional.

10. Limitation of Liability

To the fullest extent permitted by law, Compassionate Healing Institute, its owners, clinicians, contractors, employees, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of this Website;

• Reliance on Website content;

• Inability to access the Website;

• Errors or omissions in Website content; or

• Technical interruptions or security breaches.

Your use of the Website is at your own risk.

11. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how information may be collected, used, and protected.

We encourage you to review our Privacy Policy carefully.

12. HIPAA Notice

Submitting information through general Website forms, contact forms, or email may not be fully secure and should not be used to transmit sensitive medical or health information.

Protected Health Information (PHI) is governed by applicable privacy laws and our clinical policies once an individual becomes a client of the practice.

13. Geographic Limitations

The information on this Website is intended primarily for individuals located in the United States.

Mental health and healthcare regulations vary by state and jurisdiction. Availability of services may depend on provider licensure, location, and applicable laws.

14. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the Website following any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from use of this Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

16. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Compassionate Healing Institute
Heal OCD ED⁠

Email: info@healocded.com

17. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Compassionate Healing Institute and Heal OCD ED, you agree to the following SMS Terms.

Types of Messages

Users who opt in may receive SMS messages related to:

• Appointment reminders and scheduling notifications

• Intake and onboarding communications

• Practice announcements and service updates

• Responses to inquiries submitted through our website

• Administrative notifications

• Promotional messages regarding services, programs, events, workshops, groups, or educational resources offered by Compassionate Healing Institute and Heal OCD ED

Message Frequency

Message frequency may vary depending on your relationship with our practice, appointment schedule, communication preferences, and participation in services or programs.

Opt-Out Instructions

To stop receiving messages, reply STOP to any text message.

After opting out, you may receive a final confirmation message indicating that you have been removed from our SMS communications list.

Help Instructions

For assistance, reply HELP to any text message or contact us at info@healocded.com.

Message and Data Rates

Message and data rates may apply. Check with your carrier for details.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be 18 years of age or older to use this SMS service.

Consent

Consent to receive text messages is not a condition of purchasing services or receiving treatment.

Privacy

Your use of our SMS services is also governed by our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, appointment scheduling systems, secure messaging providers, and operational support vendors, is permitted solely for the purpose of supporting our business operations.

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Disclaimer

The content provided on this Website is intended solely for educational and informational purposes and should not be considered medical, psychological, psychiatric, nutritional, or legal advice. Always consult with a qualified professional regarding your individual circumstances.